Privacy Policy

Ara Business Solutions ("ABS", "we", "our", or "us") values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information collected through:

• our website,
• WhatsApp communications,
• email communications,
• inquiry forms,
• and service interactions.

By using our website or contacting us, you agree to this Privacy Policy.

Ara Business Solutions operates as a business solutions brand managed under: Ara Legal Strategies (Pvt) Ltd

IT, Digital, Branding & Technical Support Services are operationally supported through: Ara Capitals (Pvt) Ltd

We may collect the following information:

We use collected information to:

• respond to inquiries,
• provide requested services,
• communicate regarding projects,
• improve our services,
• manage client relationships,
• process quotations and payments,
• maintain internal records,
• and improve website performance.

When users contact us through:

• WhatsApp,
• email,
• or contact forms,

we may store communication records for:

• coordination,
• project management,
• support,
• compliance,
• and quality purposes.

We do not sell personal information.

Information may only be shared:

• with internal team members,
• trusted operational partners,
• technical providers,
• legal/compliance personnel,
• or when legally required.

We implement reasonable administrative and technical measures to protect information from:

• unauthorized access,
• misuse,
• loss,
• disclosure,
• or alteration.

However, no online system can guarantee complete security.

Our website may use:

• cookies,
• analytics tools,
• and tracking technologies

to improve user experience and website performance.

Users may disable cookies through browser settings.

Our website may contain links or integrations with third-party services including:

• WhatsApp,
• email services,
• payment gateways,
• social media platforms,
• hosting providers,
• and external websites.

We are not responsible for the privacy practices of third-party platforms.

We may retain information:

• for operational purposes,
• legal/compliance purposes,
• project records,
• and internal business administration.

Users may request:

• access to personal information,
• correction of inaccurate information,
• or deletion of information where applicable.

Requests may be sent to: support@arabusiness.lk

Ara Business Solutions may update this Privacy Policy at any time without prior notice.

Updated versions will be published on the website.