Privacy Policy

How Ara Business Solutions collects, uses, stores, and protects your personal information when you use our website and services.

Effective Date: 19 May 2026

1. Introduction

Ara Business Solutions ("ABS", "we", "our", or "us") values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information collected through:

  • our website,
  • WhatsApp communications,
  • email communications,
  • inquiry forms,
  • and service interactions.

By using our website or contacting us, you agree to this Privacy Policy.

2. About Ara Business Solutions

Ara Business Solutions operates as a business solutions brand managed under: Ara Legal Strategies (Pvt) Ltd

IT, Digital, Branding & Technical Support Services are operationally supported through: Ara Capitals (Pvt) Ltd

3. Information We Collect

We may collect the following information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Company/business name
  • Address
  • Information submitted through inquiry forms or emails

Service-Related Information

Information related to:

  • company registrations,
  • agreements,
  • legal/compliance requests,
  • website development,
  • branding services,
  • and other business support services.

Technical Information

Our website may collect:

  • IP address,
  • browser type,
  • device information,
  • cookies,
  • analytics data,
  • and pages visited.

4. How We Use Information

We use collected information to:

  • respond to inquiries,
  • provide requested services,
  • communicate regarding projects,
  • improve our services,
  • manage client relationships,
  • process quotations and payments,
  • maintain internal records,
  • and improve website performance.

5. WhatsApp & Email Communications

When users contact us through:

  • WhatsApp,
  • email,
  • or contact forms,

we may store communication records for:

  • coordination,
  • project management,
  • support,
  • compliance,
  • and quality purposes.

6. Sharing of Information

We do not sell personal information.

Information may only be shared:

  • with internal team members,
  • trusted operational partners,
  • technical providers,
  • legal/compliance personnel,
  • or when legally required.

7. Data Protection

We implement reasonable administrative and technical measures to protect information from:

  • unauthorized access,
  • misuse,
  • loss,
  • disclosure,
  • or alteration.

However, no online system can guarantee complete security.

8. Cookies & Analytics

Our website may use:

  • cookies,
  • analytics tools,
  • and tracking technologies

to improve user experience and website performance.

Users may disable cookies through browser settings.

9. Third-Party Services

Our website may contain links or integrations with third-party services including:

  • WhatsApp,
  • email services,
  • payment gateways,
  • social media platforms,
  • hosting providers,
  • and external websites.

We are not responsible for the privacy practices of third-party platforms.

10. Data Retention

We may retain information:

  • for operational purposes,
  • legal/compliance purposes,
  • project records,
  • and internal business administration.

11. User Rights

Users may request:

  • access to personal information,
  • correction of inaccurate information,
  • or deletion of information where applicable.

Requests may be sent to: support@arabusiness.lk

12. Policy Updates

Ara Business Solutions may update this Privacy Policy at any time without prior notice.

Updated versions will be published on the website.